Privacy Policy

1. Information We Collect

We collect information you provide directly: name, email address, company details, and email account credentials (IMAP/SMTP). Email credentials are encrypted using AES-256 encryption and are only used to connect to your email server.

We also collect usage data including email metadata (sender, subject, timestamps), AI classification results, and platform usage statistics.

2. How We Use Your Information

Your information is used to: provide our email automation service, classify emails using AI, generate email replies, manage your subscription, send important service notifications, and improve our platform.

3. Data Security

We implement industry-standard security measures including AES-256 encryption for stored credentials, SSL/TLS encryption for data in transit, secure session management, and regular security audits. Your email content is processed in real-time and not permanently stored beyond what is necessary for service operation.

4. Third-Party Services

We use the following third-party services: OpenAI (for AI email classification and reply generation), PayPro Pakistan (for payment processing). These services have their own privacy policies. We do not sell or share your personal data with third parties for marketing purposes.

5. Data Retention

Account data is retained as long as your account is active. Email data is retained for the duration of your subscription. You can request data deletion at any time by contacting us.

6. Your Rights

You have the right to: access your personal data, correct inaccurate data, request data deletion, export your data, and withdraw consent at any time.

7. Cookies

We use essential cookies for session management and authentication. We do not use tracking cookies for advertising purposes. See our Cookie Policy for details.

8. Contact Us

For privacy-related inquiries, contact us at: privacy@youbuy.my